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Monday-Friday 9am-5 pm
Call us on: (+64) 022 649 1845
Frequently asked questions
General
We provide home cleaning services on a weekly, fortnightly, or monthly basis. Additionally, we offer deep cleaning, exit cleaning, and customised packages tailored to your requirements.
You can book a cleaning appointment through our website, by phone, or via email at info@cleaninginstyle.co.nz. We offer flexible scheduling to fit your busy lifestyle.
Our cleaning service rates depend on your home's size and the specific services you need. Regular cleaning is $50 + GST per hour, while deep cleaning, exit cleaning, and one-off services are $60 + GST per hour. For a detailed quote, please get in touch with us.
No, you don't need to be home during the cleaning service. Our professional cleaners can work around your schedule. If you're not home, we'll need a way to access your house, like a key or code. Rest assured, all our team members are thoroughly vetted and trustworthy.
We recommend minimising clutter in your space. This allows our cleaners to focus on cleaning surfaces rather than organising items.
Absolutely. After scheduling your cleaning, you'll have a consistent team of cleaners. We will inform you if there are any changes.
Our cleaners are dedicated professionals who use a detailed checklist to guarantee a thorough cleaning experience. We also perform regular quality checks and happily welcome client feedback so we can keep enhancing our services.
The frequency of home cleaning depends on your lifestyle and household size. We offer flexible options including weekly, fortnightly, and monthly cleaning services to fit your needs.
While it's uncommon, should any item get accidentally damaged during our cleaning service, we have a policy to either repair or replace it. Additionally, we carry public liability insurance.
Yes, our eco-friendly and non-toxic cleaning products are safe for pets and children. They clean and disinfect effectively without leaving harmful residues. Made in Italy, they use natural ingredients like potatoes and corn, ensuring safety for your family and the environment.
Yes, we supply all necessary cleaning products and equipment, including a professional backpack vacuum cleaner , mop buckets ,dusters, high-quality cleaning products, and microfiber cleaning
cloths. We also maintain all our products daily and clean and sanitise the microfiber cloths regularly.
More than 48 hours' notice: No cancellation fee. Less than 24 hours' notice: Cancellation incurs a fee of 25% of the scheduled service cost. Last-minute notice on the cleaning day: Cancellation incurs a fee of 50%. For regular clients, please provide 14 days' notice for permanent cancellation. Otherwise, a fee of 50% will apply.
Pay via Credit Card or Internet Banking (when the job is done)
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